INTEGRATED MARKETING COMPANY GROWING AGAIN

WILMINGTON, NC, August 30 2010 — Sage Island is happy to announce the addition of four full-time employees to our team. “After a strong summer and increased demand in our services, we have decided to bring on additional staff to strengthen our team and better serve our customers,” said Mike Duncan, CEO of Sage Island.

Spike Bachman has joined the Graphic Design team at Sage Island. Spike has over 14 years in the design and marketing industry creating for print, packaging, environmental graphics and the web. His professional background includes positions as Associate Creative Director at Morvil Advertising + Design Group and Senior Art Director at D3, Inc. He has managed both regional and multi-national accounts with great success and specializes in corporate identity, new product initiatives and online business development. His experience and leadership make Spike an invaluable and complimentary asset to our team at Sage Island.

Matt Miller also joined the design team at Sage Island. Matt graduated from Radford University with a BS in Media Studies, Web Design Concentration and a Minor in Graphic Design. He gained his experience not only in school where he was awarded the Silver ADDY for packaging design among other graphic design awards, but also as a freelance designer providing art direction, branding, and consulting services for commission projects. Matt has quickly become an important member of the Sage Island team.

Patti Ginsberg joins Sage Island as Financial Analyst and brings with her a strong background in accounting and finance. Patti graduated from Old Dominion University in Norfolk, Virginia with a Master of Taxation and a Bachelor of Science in Business Administration. Her prior experience includes Corporate Controller of Kempsville Building Materials Inc. in Virginia Beach, VA among other leadership positions. Her impressive background make Pattie a great fit at Sage Island.

Bachman, Miller, and Ginsberg each bring unique talent and experience to Sage Island. “We are fortunate to have such positive growth and are excited to continue providing our customers with the best service possible,” said Mike Duncan.

I am happy to announce that Norco Management launched their new site this week! The website was developed in WordPress and was designed to match their company logo and colors in a fresh, updated way. The site provides an overview of their services and showcases each of their property complexes. They are able to easily upload photos and information for each of property in the content management system.

Mike Duncan, Sage Island’s CEO, will be presenting a seminar on digital customer service during the upcoming Surf Expo trade show.

Surf Expo, Orlando, FL
Sunday, September 12 @ 2:30

Shaping the Digital Customer Service Experience

The face of retail is changing and so is customer service— for the better. As featured on CNNMoney.com, Mike Duncan speaks to the digital age of customer service in specialty retail. By integrating social media, product recommendations, consumer reviews,  Live Chat, and more,  learn how to enhance your customer’s shopping experience and supersede any storefront customer service.

ASR Marketplace
August 13-15, 2010
San Diego Convention Center, San Diego, CA

Buyers looking for the latest products for the upcoming season know exactly where to find them — at ASR. Twice a year the Surf/Skate Lifestyle and Fashion industries invade San Diego to conduct business and preview lines for the upcoming seasons. ASR tradeshow provides an authentic and efficient forum for buyers, sellers, media, and the investment community to conduct business and move the action sports industry forward. It’s the platform that unites brands of all sizes with an unmatched national and international buying audience.

Mike Duncan, Sage Island’s CEO, will be presenting three different seminars during the show.

The Board Retailers Association (BRA) hosts Survival of the Fittest – BRA Retail Certification Programs August 12th, 2010. Retailers are encouraged to take advantage of the trip to the trade shows by attending a full-day of certified retail education focused on current market issues facing specialty retailers.

Strengthening Your Website’s Presence through an Integrated Marketing Plan
Presented by: Mike Duncan, Sage Island Marketing Agency
10:00 am on August 12th

Your website is a critical component of your business. At a time when online competition has never been so fierce, it’s crucial to have a marketing plan for your website that drives results. This seminar, presented my Mike Duncan, CEO of Sage Island addresses the necessity of a well designed, innovative site, and how to properly market it through a hands on  approach of planning, analysis, and optimization. Mike speaks to the art of  SEO and PPC tactics and how to  expand your brand on the web to drive results.

Ten Ways for Retailers to Improve Website Presence
Presented by: Mike Duncan, Sage Island Marketing Agency
Saturday, August 14th at 11:00 am

In the ever changing world of retail, competition has never been more fierce. Your website is a critical component of your business. This seminar teaches a fully integrated marketing approach leading you through the basics of a well designed, innovative site, and how to properly utilize e-commerce solutions. Learn how to build and expand your presence on the web to drive sales and maximize your bottom line.

Leveraging the Power of Social Media
Presented by: Mike Duncan, Sage Island Marketing Agency and Danny Keith, Santa Cruz Skate and Surf Shop
Saturday, August 14th at 2:00 pm

Over the last few years, social media platforms like Facebook and Twitter have gone from college networking sites to marketing powerhouses. Businesses today tap into Facebook to reach their audience in more targeted, local, and efficient ways than ever before.  This seminar, presented by Danny Keith, owner of the Santa Cruz Skate and Surf Shop, and Mike Duncan CEO of Sage Island, teaches the latest tactics and applications that elevate social media from self promotion sites to professional lead generating tools.

We’re looking for a motivated, creative and analytic thinker with excellent communication and leadership skills to join the Traffic and Search Strategy team in our Wilmington, North Carolina office.​

As a Search Engine Marketing (SEM) Specialist, your responsibilities will be to design, development and implement PPC campaigns on major search engines including Google, Yahoo!, Bing, etc.​ as well as work to develop and implement strategies to increase natural / organic search engine traffic from key search engines to the network of Sage Island web sites.​

The SEM Specialist will also work with Account Executives, Graphic Designers, Programmers, and other team members to drive SEM and SEO success and will be charged with establishing best practices on optimization of a variety of different PPC campaigns for a variety of unique customers.​ Additionally, you will be responsible for developing and implementing keyword strategies, including working with business owners to understand their specific PPC and SEO needs and developing strategies, plans, and campaigns accordingly.​

The SEM Specialist will also work with developers to evolve in-house SEM tracking and reporting tools and keep current on SEM developments within the industry.​

Responsibilities

• Create, manage and optimize PPC campaigns in support of business goals for Sage Island customers.
• Continuously review and optimize PPC campaigns, including thorough analysis of profitability of campaigns, keyword lists, landing page quality, downstream feedback of lead and traffic quality, etc.
• Serve as internal search expert to ensure best practices are shared and leveraged by all groups.
• Continuously improve tracking, reporting and profitability of the SEM and SEO efforts.
• Analyze and translate quantitative and qualitative data from web analytics tool intoactionable SEM and SEO plans
• Research and develop SEM and SEO best practices to identify new market opportunities and maximize program profits with improved paid campaign performance and organic rankings
• SEMrecommendations should be very detailed and include analysis of current keywords, ad groups, and landing pages and other PPC issues
• SEO recommendations should be very detailed and include specifications for improving indexing, link popularity, on page optimization and other SEO issues
• Select and refine SEO/​SEM keyword lists
• Through research and analysis of key metrics help identify new projects to expand visibility in search engines

Skills

• Knowledge and experience with the creation, management, and optimization of large-scale PPC campaigns
• Knowledge of optimizing websites for major search engines
• Experience with Web content management tools
• Experience with PPC campaign management and optimization tools
• Understanding of search engine rankings algorithms and how search engine spiders work
• A quantitative approach to traffic measurement and experience with collecting and interpreting site visitor statistics
• Knowledge/​skills in HTML, JavaScript, and CSS are a plus
• Experience using Microsoft Office programs (Excel, Word, etc.​)
• Must be detail-oriented with excellent analytical and problem-solving skills
• Strong written and verbal communication skills to evangelize Traffic/​Search Strategy projects and work with cross functional staffs to ensure implementation
• Ability to work individually on a project or in a team environment
• Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and take on more responsibility.

Qualifications/​Requirements

• 1 – 3 years experience as a Search Engine Marketer
• Bachelors degree or equivalent training and experience

Full-time with benefits package. Send us a cover letter and resume. Specify Marketing Specialist in subject line to jobs@sageisland.com.

In the past year, social networking websites like Twitter and Facebook have shifted from kid stuff to major marketing tools. With about 5,000 new accounts created each day, Twitter is the fastest growing social network on the Web and the third largest.

Twitter is a great way to reach out to your target audience for conversation, marketing, and customer service. But social media outlets require a big time investment, and with ROI still not certain, many businesses choose to invest their time elsewhere.

Here are some of the key points for business owners who want to use Twitter to their advantage but are short on time:

Determine a strategy.

Twitter allows users to follow information in real time. That means instant access to your customers to listen to what they’re saying about your brand, share information with them, and offer instant customer service. Decide which of these objectives you want to accomplish, and develop a strategy to achieve it.

Choose your audience.

Build a network of customers, competitors, strategic partners, experts, colleagues, and other people within your industry circle. Start following them to get their attention, and maintain constant conversation.

Choose your tone.

While traditional marketing is formal, Twitter allows you to converse with your network casually and personally. Don’t just focus on marketing and PR, and don’t automate your conversation. Automated direct messages and tweets make followers think you’re a robot. Social media works best when it involves people connecting with people. Talk to your customers, listen closely to what they’re saying, and keep it casual.

Decide who will represent your brand online.

Twitter and all social media is an online representation of your brand. Be careful when choosing who will represent your business and how. Whether it’s the CEO, an employee, or an in-house community manager, be sure they’re putting the right face on your company.

Start talking.

Initiate conversation about your brand, listen to what people are saying, and be proactive in responding to @ replies and direct messages. Offer information that customers and other people in your network will find interesting — not just marketing and PR messages. Don’t toot your own horn too much, and don’t bombard users with links or repetitive marketing messages. Just like any conversation, these common mistakes will make you boring or annoying to followers.

Twitter tools

Build your network:

Twitter Search (search.twitter.com) – Search for your brand name and key phrases associated with your industry to find users who are interested in you and your products.

We Follow (wefollow.com) – User powered Twitter directory helps you find users that may fit in your network.

Just Tweet It (justtweetit.com) – Another Twitter directory where you can find followers.

Mr. Tweet (mrtweet.net) – A Twitter networking client that helps you discover new people in your industry, find relevant followers, and track usage stats.

Use Twitter:

Tinyurl.com, bit.ly, is.gd and countless other URL shortening services shrink long URLs to Twitter-friendly sizes.

Monitor your conversation & brand:

TweetDeck (tweetdeck.com) – The Twitter client of choice for many busy users, this free program allows you to track your feed, specific searches, and replies in one window.

TweetScan (tweetscan.com) – Alerts you when users mention your brand and related keywords.

TweetBeep (tweetbeep.com) – Google alerts for Twitter. Set it up to tell you when people are talking about your brand or industry.

Twollow (twollow.com) – Auto-follow users who mention your brand or products to build your network.

Qwitter (useqwitter.com) – Notifies you of the last tweet you sent before losing followers. Great tool to find out what you could be doing to turn off followers.

Twitterless (twitterless.com) – Graphs your followers and tells you who stops following you.

Engage your users:

TwtQpon (twtqpon.com) – Create coupons for Twitter to give users incentive to follow you.

StrawPoll (strawpollnow.com) – Poll your followers to find out what they think about your brand and pertinent questions related to your industry.

TwitPic (twitpic.com) – Share photos of new products, office antics, and other cool stuff they may find interesting.

We’re excited to announce that today marks Sage Island’s 13th anniversary. We’re so thankful for our incredible client base.

A lot has changed in the world of Web design since the company was founded in 1997, but our commitment to innovation and finding the ultimate design for each of our clients hasn’t changed.

We can’t wait to see what’s to come in the next 13 years of Web development.

Photo by brimstone