Sage Island was lucky enough to work  with the great people over at Auction Co. of Wilmington and the team at One Tree Hill for this job. Tasked with designing and building a website that mirrors the One Tree Hill brand and showcases the vast amount of items for sale, we were excited to get to work. The new website is built in WordPress, which integrates perfectly with their Flickr photo albums containing THOUSANDS of photos of the items being auctioned off on December 9-11. With over 5 million fans on Facebook, One Tree Hill supporters are anxiously awaiting the Wrap Sale and we know will be visiting the website for a sneak peak. That being said,the website needed to be able to handle the large amount of traffic, which our hosting department gladly took care of!

We have so enjoyed working with this One Tree Hill project, the perfect send off to the production that has been in our backyard for so many years. We are looking forward to attending the Wardrobe Sale and Auction ourselves!

WordPress Blog:
Breck Gear already had a blog through Blogger in which they frequently updated content, which was awesome, but it was completely hidden and not accessible from the website; it was also at a third party domain rather than the site domain. By being so hidden, this already established blog wasn’t giving Breck Gear a chance to showcase their posts. Our suggestion here was to build a link between the blog and website (as shown in the navigation on the site), reskin the blog in WordPress (to have the blog match the look and feel of the site) and build the blog under a directory in the domain (to ultimately give the site’s domain ‘credit’ for all that blog content).

Facebook:
Here, again, Breck Gear was a step ahead and already had a Facebook page, but we had a few suggestions for improvement. First and foremost, we suggested adjusting the account name from ‘Breck Gear’, to ‘The North Face Breckenridge’ to allow us to capitalize on the North Face association. We then suggested a creative landing page and efforts to get at least 25 ‘likes’ in order to create a vanity URL for the page.

Since our suggestions on the blog and Facebook page, Breck Gear has really taken off and are currently working on building out the photo gallery, adding videos and linking posts from the blog to the Facebook page. In the future, once they have a solid following/community, they can have fun creating a Facebook campaign or contest. I encourage everyone to check out their new blog and Facebook page and leave a comment!

There is also talk of Facebook and Twitter following the same suit and going public sometime this year. It will be interesting to see how these financial developments change our sacred social media world.

In order to +1 a site, your Google profile needs to be public. All of your +1s will be stored in a new tab within your profile. The goal of Google’s +1 button is to help you as a user get recommendations for sites that interest you, based off of sites that your friends +1’ed.

Earlier this week, Google developers gave a sneak peak of how the Google +1 button is implemented within sites, the stats that it will display and a rollout timeline. Below are a few takeaways.

Implementing your +1 button: The buttons are available in a range of sizes. Using a simple code generator, you can specify the particular size and count features you would like to associate with your +1 button.

Reporting +1 statistics: Through Google Webmaster Central, you will have the ability to report statistics based on overall +1 activity, demographics and location.

Rollout timeline: “Weeks” out per Google.

Do you plan to use the +1 button or implement it on your website? Let us know! Stay tuned as our internet marketing team will continue to keep you up-to-date on the upcoming rollout.

Major news organizations including, ABC, CNN, BBC, ITV, Sky and others have been working extremely close with Twitter’s Media Team on new ways to integrate live media coverage and Twitter. As of last week, Twitter experienced its widest television integration to date with live coverage surrounding the royal wedding. According to Twitter Media, Royal Wedding related hashtags dominated the conversation with over 5.8 million tweets in a little over four days, with peak activity at 16,000 tweets per minute between 5 and 6am ET on the wedding day. On-air integration of Twitter hashtags were made very prominent within the live TV broadcasting of the Royal Wedding events, turning normal viewers into engaged participants. As part of the new media marketing environment, it was very exciting to witness.

There are many other successful campaigns integrating Twitter and TV – the Royal Wedding was just one example that reached new heights. Twitter reports that they have found that when TV shows bring Twitter elements into a broadcast, there is a direct and immediate increase in engagement on Twitter – that can ultimately drive higher TV viewership.

These media platforms are finding ways to complement one another more and more every day. Broadcasters are eager to develop new ways to encourage engagement, and utilizing social media marketing is certainly one way to do just that.

It is said that most deaths and injuries happen to people who are uninformed and unaware. Having access to social media can help you stay alert. To track the weather conditions in your state via Twitter, you can follow #(state abbreviation)wx. For instance, our Sage Island office is in NC, so we are following the hashtag #NCwx very closely. We hope everyone stays safe until these storms pass!

So the next time you are out-and-about with friends or looking for somewhere to dine, open Google Places from your Facebook mobile app. Click the check-in option, and you will be given a list of Nearby Places that are offering Check-In-Deals. Once you check-in you are able to see what offers are nearby and share those deals with your friends.

When you select a local business, you simply check-in to view and claim the deal. Simple as that! You may also notice that there are four types of Facebook Check-In-Deals:

Individual Deals: Get discounts on merchandise
Friend Deals: You and your friends can take advantage of a coupon together, you just have to tag your friends within your check-in to receive the deal
Loyalty Deals: For repeat customers that check-in frequently
Charity Deals: Local businesses will pledge to donate to a cause when you check-in

To redeem your Check-In-Deals, simply show your redemption screen to the local business offering the deal.

For more information on Check-In-Deals, visit Facebook Places. If you have any questions about Facebook Marketing, please feel free to contact our interactive marketing specialist here at Sage Island.

Your next step should be to track what “social customers” are saying about you and your company. Monitoring and engaging these conversations will allow you as a business owner to keep your finger on the pulse of the market, and make quick business decisions.

Facebook Insights

Facebook’s analytics tool, also known as Facebook Insights, provides you with important metrics specifically related to your company’s Facebook Fan Page. This tool allows you to view a comprehensive dashboard highlighting top level metrics around the posts and visits to your company’s Fan page. By understanding and analyzing Insight’s metrics, marketers are better prepared to respond to customer feedback and needs.

Within Facebook Insights Dashboard, you will see both User Insights and Interaction Insights. User Insights allow you to view monthly active users, total and new page Likes, Likes from referring sites, user demographics, tabs views and photo views. In addition, Interaction Insights allow you to track daily comment views, mentions within status updates, reviews, wall posts and video posts surrounding your company.

Monitoring the total number of new Fans or Likes is a valuable metric to consider. At what point did you receive the most Likes? How were you engaging these “social customers”? What content were you pushing on your Fan Page? Once you have defined the factors that contributed to this growth you will be able to cater your marketing strategy accordingly. Aside from new Fans or Likes, it is also beneficial to know the average number of comments you typically receive on any given post. Measuring this engagement metric will allow you to increase the number of posts around topics based on your fans interest. These insights gather data comparable to what you would receive from a focus group, but they are totally free.

YouTube Insights

YouTube offers a similar reporting tool known as YouTube Insights. Much like Facebook Insights, this tool allows you monitor your company’s branded YouTube Page. You can check out who is watching your videos, see what referring sites and keywords continue to drive traffic to your branded page and what videos are the most popular. You can also drill down within a specific video to see what portion particularly sparked viewer’s attention and where the interest dropped. These metrics help you understand what content your customers like, enabling you to promote related content and grow your audience.

Twitter Analytics Dashboard

With millions of tweets occurring daily, it seems only natural that you would want to monitor any conversation surrounding your brand on Twitter. While much newer than Facebook and YouTube, Twitter has several applications that allow you to monitor when people mention or follow your company. Last quarter Twitter announced a launch of a new official Twitter analytics dashboard. This dashboard highlights real-time data regarding which tweets are spreading and which Twitter users are influential in your network. The emphasis of Twitter’s analytics is focused on the fact that the data is truly real-time, allowing for branding adjustments and marketing strategy decisions to be made on the fly.

Each of these monitoring tools will provide you with a wealth of knowledge about our company. When deciding which tools are best for your brand, remember to always keep your end goal in mind. Utilizing these tools will help you better understand how people interpret your brand, and allow you to respond quickly to customer’s needs.

1) Establish trust:

To be successful on Twitter, you have to build a reputation for being a trusted source. You must become your industries leading source for up-to-date and timely information. This will help you build a strong following on Twitter. You can establish this trust by referencing articles and links about the bigger picture as it relates to your business.

2) Link to your website:

Integrate your current Twitter URL into your website by placing a button or call to action on all pages within your website. When tweeting, provide back links that redirect to your site to help gain traffic to your site. Make sure that when promoting your company’s URL, that you have provided added value once they arrive. Both integrating your Twitter URL and linking to your site – will help drive your Twitter URL up in the search engines.

3) Be responsive and reward followers:

You won’t win over the twitter population if you only use twitter as a self-promoting platform. While providing one way marketing messages about your product is okay, it is preferred if you instead ask questions and engage followers in a more casual, conversational approach. Share other peoples content in order to let the “Twitter-sphere” know that you are participating in the conversation. Engaging followers, thanking followers for following and responding in real time will help you build your customer engagement.

4) Don’t forget about your keywords and character limit:

When possible, write keyword rich tweets. Beginning your tweets with a primary keyword will allow you to leverage the realtime and long-term index relevance across search engines. Also, make sure your tweet’s character limits allow for “retweetability.” It is best to keep your tweet under 120 characters in order for your followers to easily add your RT@name in front of their tweet.

5) Measure and monitor what people are saying:

Utilizing tools such as HootSuite and Radian6 will allow you to monitor, track and gain insights regarding your Twitter traffic. Similar to Google Analytics for your website, these sites provide data regarding your Twitter visits, demographics, referring site visits and specifics on individual tweets that you have sent.

Understanding these 5 Twitter tips is only the beginning. Knowing who to follow and the important hashtags for your industry are important as well. Keep your eyes out for more insightful Twitter and social media tips to come in the next week. If you have any questions, or want information regarding other social media opportunities, please contact Sage Island today.

1) Ad Destinations
Facebook Ads allow you to drive traffic to any destination on your fan page for an increased amount of “likes” and Facebook interaction.  You can also choose to send your traffic directly to any page on your website.  No matter what your marketing strategy is, Facebook ads are easily customizable for increased opportunity and advertising control.

2) Targeting Your Customers
Facebook allows you to target your ads to users based on their gender, age, location, birthday, relationship status, education, workplace, language, interests and more.  The more targeted your ads are, the higher your CTR will be.  You will also see a large decrease in the unprofitable clicks that you may receive in less targeted PPC campaigns.

3) Character & Image Flexibility
Facebook ads allow almost double the character limit of Google AdWords for greater ad descriptions.  They also give you the option to choose whichever thumbnail picture you would like to display above your ad copy.  These customizable options give your ads increased visual value to the consumer and allow you to say what you want to say.

4) Pricing Options
Once you’ve created your Facebook Ads you can choose to pay for impressions (CPM) or clicks (CPC).  You have total control of your daily budget and bids.  Your ads will discontinue once your budget has been met for the day. Historical data has shown that the average CPC for Facebook is dramatically lower than that of Google AdWords.

5) Reporting
Facebook has much different reporting tools than any other PPC interface we have ever seen.  They have multiple dynamic statistics that allow you to see standard PPC metrics alongside Facebook statistics such as amount of “likes”, social impressions, social CTR and more.  Another report that Facebook can generate is an Ad Demographic report that allows you to see the age, gender and location of the users that are clicking on your ads.  Lastly you can choose a Profile report that shows certain profile metrics of your clicks such as interests, favorite movies and books etc.

Here at Sage Island we have used Facebook Ads for our clients such as Warehouse Skateboards and have seen an increase of over 21,000 “likes” in 2 months.  If you have any questions about Facebook Advertising or you would like to increase your brand exposure on Facebook, please contact Sage Island to begin your social media marketing success.