Sage Island Launches Website for Jones-Onslow Electric
We recently launched a new website and mobile site for Jones-Onslow Electric Membership Corporation (JOEMC).
JOEMC provides utility service to over 68,000 members in Onslow, Jones, Craven, Duplin, Lenoir and Pender counties. As a member of Touchstone Energy, JOEMC is a consumer-owned organization providing superior service to residential, commercial, industrial and agricultural customers. They sought out the help of Sage Island to create a website that better conveys their dedication and member-focused service. We completely redesigned the look and functionality of their current site – giving JOEMC and the community a new website interface and mobile site.
The executives of JOEMC worked closely with us to reorganize the existing website into a clear, consistent and easy-to-navigate site that highlights its three major facets: service for its members, providing resources for energy efficiency and safety, and showcasing its commitment to the community. Once we discovered the values held by the organization, we could organize the navigation of the site with a simple reference: E (energy center) M (memberships) and C (the cooperative). A mega menu was designed to organize over 40 pages in a clear, user-friendly manner. The homepage gives users easy access to online bill pay, starting and stopping services, and viewing outages.
Since JOEMC’s site is built in a WordPress content management system, the client can easily can upload newsletters, update the monthly focus, add community events, post new brochures and edit all of their pages easily and efficiently. They also have the ability to update and report on the various forms they have throughout the site. The on-page forms give users direct access to the organization to request various services. The web administrator can provide quick and organized customer service.
In addition to a turn-key website solution for JOEMC, we designed and developed a mobile site highlighting and targeting the top pages for quick access for mobile visitors. With the touch of a button mobile visitors are able to quickly pay a bill, report an outage, start/stop service or learn more about them. The mobile site features advanced sliding animation for page loading and is compatible with all of the latest mobile devices such as Droid and iPhone. The mobile site is loaded once it detects a mobile platform is being used to call the primary domain—check it out for yourself!