August 28th, 2010

Surf Expo seminar – Shaping the Digital Customer Service Experience

by Mike Duncan

Mike Duncan, Sage Island’s CEO, will be presenting a seminar on digital customer service during the upcoming Surf Expo trade show.

Surf Expo, Orlando, FL

Sunday, September 12 @ 2:30

Shaping the Digital Customer Service Experience

The face of retail is changing and so is customer service— for the better. As featured on CNNMoney.com, Mike Duncan speaks to the digital age of customer service in specialty retail. By integrating social media, product recommendations, consumer reviews,  Live Chat, and more,  learn how to enhance your customer’s shopping experience and supersede any storefront customer service.